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New Federal Thrift Savings Plan Website Faces Criticism
Pensions & Investments Link to more items from this source
June 28, 2022

"New plan features include an updated participant log-in interface, a TSP mobile app and virtual assistant, the ability to electronically sign documents and complete transactions online, and the opening of a mutual fund window, which gives eligible TSP participants access to more than 5,000 mutual funds. Since the transition ... some participants have expressed issues with logging into their accounts, long customer service wait times and transaction difficulties."

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