Leaderboard

We see this way too often, and have started defaulting to completing the work for the client unless the prior provider affirm that they will do it and provide a timeline for the work so that we can make sure it gets done. No matter who is responsible, the client wont be happy when they have to pay penalties a year or two later. It takes more time to do damage control, so we have opted to do it during the takeover. About 30-40% of our takeovers come from MEP/PEP providers, and they are usually the better ones to work with (with some notable exceptions) As for recourse, there is no easy answer. Is there a service agreement? What is in the service agreement? Does it spell out the responsibilities of each party? Does it detail the fees, how it will be billed, and what happens when services are terminated? Unless your takeovers come from pretty much the same place, every situation is going to be different. Are you having a hard time getting information from prior providers? We have noticed that there are a few big providers (who will remain nameless) that are getting more and more difficult to work with during the takeover process.

https://pbinfo.com/locate-missing-participants/ This is one that we use.