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Showing content with the highest reputation on 11/17/2025 in all forums

  1. Even if an employer learns what it believes to be the new mailing address for a terminated employee with a balance, doesn't that participant have to (must) take action to provide instructions to the employer or recordkeeper to change their mailing address? Otherwise, there could be privacy violations, etc.?
    1 point
  2. You should review the many prior discussion threads for more ideas and concerns. A search term of "missing" might be helpful. Probably an important part of this process is interviewing current and former employees who know/knew the missing employee. Perhaps interviewing former neighbors. This step is likely undertaken by the employer (not by any TPA). Because the plan sponsor wants a real answer, do not be sucked in by the "last known mailing address" excuse; this is (in very practical terms) a "cop-out". And the sponsor should eventually be prepared to deal with a response similar to "returned to his/her home country".
    1 point
  3. Do they have to be "old" terminated employees? What about "young" or "middle aged" terminated emplolyees?
    1 point
  4. https://pbinfo.com/locate-missing-participants/ This is one that we use.
    1 point
  5. There are companies that provide this service (of finding terminated employees). I don't recall any names, but your TPA/Service Provider may have some names handy.
    1 point
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