Ultimately, the fee isn't being paid by the client. It is being paid by the participant. I don't necessarily see the sense in waiving a fee for our time when it still takes time as others have suggested. Then where do you keep the fee in place? A $50 fee on a $55 deposit? Waive it below $50? Then you're not consistently following the engagement letter and that opens up other questions in event of an audit. Anyhow I appreciate everyone's feedback. It's more or less what I expected, but figured I'd ask to see if there was any sort of guidance I might have overlooked.