Hello,
This is Not my first issue with my company but only asking about the newest screw up they did. So, my employer changes pay roll companies almost every other year, same with medical benefits and 401k plan companies. Thank God I am 64 years old and won't have to deal with much longer. I have been with them this Feb 7th 47 years this week. Here is my problem. 401k company 2023 I had a loan for around $24,000 and then after last paycheck in 2024 employer moved to new company. So have had an issue kind of like mine but mine is worse. You see my money from 2023 401k was moved finally. But my loan wasn't moved. So now I have spent hours on the phone with both 401k 2023 and 2025. Since I am in black out on 401k plan now I can Not view anything. I can now view my 401k plan 2025 and it shows no loan what so ever, I have called 401k 2025 and they say they see nothing about a loan. Before I go on my direct boss also has a loan same 401k company and all of his 401k money and loan balance was moved. I know what your saying contact your direct HR person and ask. I called her, emailed her 3 times and finally after sending a read receipt she replies Hang Tight Kevin. I have been alone all week, other person out of office. Will let me know soon. well today is last day of black out. O yes and for the last 3 pay periods it says on my check that $220.12 was removed to pay my loan. So now this is 3 pay periods. So just over $660 of my hard earned money was removed from my check and no one knows where it is. Besides that I get paid again this Friday and I am sure the $220 will be removed again. Lucky for me and since I have been dealing with stupid people with I have learned to take notes and names and emails. It is not the fact this Friday my wages are missing $880 it is the fact that 401k company 2025 has said I could be found in default. A 20% penalty, Well, not this time HR. I might be leaving earlier than I thought, Any ideas on how I can get some help? I have all phone calls and emails and notes for this problem. I am so glad that the stupidness didn't start until about 19 years ago.
thank you
Kevin T