Hi-
I have an employee who elected the Roth within our plan and had one deduction. She is stating she didn't mean to sign up for it and changed back to all pre-tax. She is reqeusting a refund for the one pay period where the Roth was withheld. Since she made a Roth election which was correctly withheld in PR are we allowed to refund her? I have always gone with we need to withhold based on the elections made. Are we able to refund the deduction based on her reqeust? I can't find any wording to back up either way.
Thanks!
