Currently we still require documentation to support the financial hardship, and are told by newer participants "I didn't have to do this at the last place I worked." Here is what we see in a 150k+ participant plan. Participants with no intention to save for retirement, defer to get the match. Then, several times a year claim financial hardship to prevent eviction AND can produce a valid eviction notice. As a very large employer it is a challenge to question this behavior, as we would be viewed as questioning an employee's integrity. We expect to see more of this if we move to deemed hardships (self-certification) and have set system warnings for participants that take more than X hardships within X months, to then request supporting documentation. Despite our best efforts, if we are not careful, 401(k) plans will become more and more like personal bank accounts, with a nice ROR if there is a match!