Hello,
Is the administrator allowed to change past paid COBRA premium rates (and without notice)?
For example, if our plan year runs Sep - Aug. Premiums had been $1000 per coupons/notice. Faithfully paid for the past year 2017 Sep year thru Aug 2018. Everything is fine, insurance is fine. New COBRA premiums are noted for Sep 2018 going forward, say $1500, okay.
But can they/administrator also change the past premiums? That is, they now, along with new forward rates, say COBRA premiums for past "2017 Sep - Aug 2018" is changed to $1100. (without notice, just changed history in online billing)
And then either (a) ask for top-up payment for the past year of paid premiums, or (b) reassign your past payments and claim you were thus short a few months back and attempt to cancel your health insurance back to that date?
Yes, this happened to us. And seems just wrong. So, are past paid premiums allowed to be changed? A pointer to any relevant official documents/paragraphs on this is appreciated to.
Thank you.
