The company I work for purchased a different business and I started working for this new business but all benefits and 401k plans continued to be through the main parent company. In January of 2019 during the transition they used incorrect information (address and social #) when sending my 401k contributions to the company that manages it so it looks like they created a new account and all of my money and employer matches have been going to this other account. This week I checked my account (my main account that I've had for years and thought my money was going into) and noticed my allocations were all set at zero even though my payroll account showed a percentage being taken off every pay period. After looking into it I discovered this other account and informed my employer and they said they contacted the company and the 2 accounts would be combined.
My question is, is this the correct way to handle this? Technically my contributions have not been going into my account for over a year. I don't believe my employer has my best interest in mind and I don't have any experience with this, so any help or guidance would be appreciated.
