A participant in a 401(k) that has automatic enrollment was enrolled in the plan and subsequently opted out. The participant is now upset that the service provider has access to his personal info (address, SSN, etc). Opting out does not erase/delete the employee's personal information from the roll. Do you know where I can find information on this topic of protecting personally identifiable information? Is this a privacy issue? Has anyone had experience with this?
The service provider will need this info to process distributions, 1099's, 8955's, etc when a distributable event occurs. Do participants have any recourse with privacy issues?
Thanks