Tracking time

[Guest JPAdmin]

Please provide some feedback on this post. I reviewed the previous post on billable hours and I too am in an environment that has billable and non-billable hours.

My previous experience from other TPA shops involved a fee schedule and a stack of work to complete by applicable deadlines.

I am really struggling with the concept of a fee schedule, a stack of work, deadlines, and a billable hours goal.

I am curious to know how many others are out there with hours goals. Are there a standard number of hours per plan? How many billable hours should a person have? I really need some help on this issue! Thanks!