dmwe Posted February 2, 2010 Posted February 2, 2010 We're are a bank/trustee and recordkeeper and we're wrapping up our restatements but wondered how other shops were planning on helping their customers with the distribution of new SPDs. There are some pros and cons to electronic distribution and so many rules that it may not be workable. However, there may also be some push back to asking the customer to print X# of copies to hand out to all, including terminated employees who still have a balance in the plan. How are you approaching the process? Thanks
GMK Posted February 2, 2010 Posted February 2, 2010 Here's some threads from last year: http://benefitslink.com/boards/index.php?s...c=42031&hl= http://benefitslink.com/boards/index.php?s...c=42947&hl= We're still printing on paper.
dmwe Posted February 3, 2010 Author Posted February 3, 2010 I agree that the electronic delivery requirements are onerous. Do you typically send the sponsor one copy for them to make copies and deliver or do you do all of the printing and mailing and then maybe charge them for the service?
GMK Posted February 3, 2010 Posted February 3, 2010 We are the sponsor. We make and deliver the copies. In our case, I would expect to receive a bill if someone else did the copying and mailing, but maybe some places make copies and mail them as part of the contracted service.
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