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Posted

Use Relius Gov't Forms and Web Client. Received an error while trying to upload the attachments in Relius (other attachment with the signed Form SF from client). Then I tried to do the attachments from Web Client and received the following error message. I put in an incident yesterday morning and have heard nothing since.

The error was as follow:

Error Occurred An unexpected error has occurred and has been logged. Please provide the following information to help diagnose this problem. The action you were performing The page you were visiting The error occurred in: http://www.sgc02.com:54888/5500Client/ErrorPage.aspx Error Message:Object reference not set to an instance of an object.

I think I might have to file these clients without the attachment (with the client signature, we are signing as preparer) and amend and attach once fixed.

Any ideas?

Posted

Update: I created a file from EFAST from Relius Gov Forms and transmitted directly to the DOL since we had approval from the client and scanned in the signature pages.

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