pmacduff Posted September 19, 2012 Posted September 19, 2012 Ok Relius users....when you have a situtation where a participant is a rehire and immediately enters the plan on rehire date; is the only solution in Relius to hard code that date since it is a date other than the normal entry date? I have a plan with a number of people eligible on rehire and was wondering if there was an easier way than hard coding them all. thank you in advance.
SheilaD Posted September 19, 2012 Posted September 19, 2012 Ok Relius users....when you have a situtation where a participant is a rehire and immediately enters the plan on rehire date; is the only solution in Relius to hard code that date since it is a date other than the normal entry date? I have a plan with a number of people eligible on rehire and was wondering if there was an easier way than hard coding them all.thank you in advance. My expereince has been that Relius automatically enters them immediately.
BG5150 Posted September 19, 2012 Posted September 19, 2012 Were these people ever "Active" before? And then "Inactive"? If so, I think they get automatically reset to Active. I don't think it has logic to properly account for someone who satisfied the eligibility requirements but quit before the entry date and then came back. QKA, QPA, CPC, ERPATwo wrongs don't make a right, but three rights make a left.
pmacduff Posted September 20, 2012 Author Posted September 20, 2012 No - never active - the participants left before the plan entry date(s) as you mentioned. They are now entering on rehire and I've had to hand code their plan entry date as the rehire date. Guess I'm stuck with that....
BG5150 Posted September 20, 2012 Posted September 20, 2012 I think you are right. Did you submit a ticket to Relius? I find their support to be pretty good. I submit mine right on their site. QKA, QPA, CPC, ERPATwo wrongs don't make a right, but three rights make a left.
pmacduff Posted September 20, 2012 Author Posted September 20, 2012 I agree about the Relius support - however we are switching from Relius to FT William for Admin software and unfortunately no longer have Relius support. We are in the process of moving all plans over but this issue came up on one plan that is done semi-annually. All the data was in Relius - the plan will be moved after the processing - so I may as well go ahead and load up manually. thank you for the comments.
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