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A terminated employee is saying they sent in COBRA premiums. However, we never received them. In previous communications via email, the employee said they were going to wait to elect COBRA since they had 60 days to do so. The 60 days passed, and now they are saying they want to be enrolled. They say they sent in the election notice and premiums before the election period ended.

Everything I have on file says that they didn't send in the notice. Anything I can do here to enroll the employee into COBRA? It's just here "word" that she sent it. Thoughts, advice?

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