IT Outsourcing Vendors

[John314]

I work for a small TPA/consultancy (under 20 employees) who have outsourced their entire IT function to a third party. We are in the process of trying to upgrade some of our IT systems and are interested in what other options are out there especially with regard to remote work situations. For those of you that have also outsourced your IT support would you be willing to share what group you work with, whether or not you would recommend them, and do they facilitate remote work environments? Bonus points if they are in the San Francisco area. 
 

[StephenD]

On 8/11/2022 at 12:03 PM, John314 said:

I work for a small TPA/consultancy (under 20 employees) who have outsourced their entire IT function to a third party. We are in the process of trying to upgrade some of our IT systems and are interested in what other options are out there especially with regard to remote work situations. For those of you that have also outsourced your IT support would you be willing to share what group you work with, whether or not you would recommend them, and do they facilitate remote work environments? Bonus points if they are in the San Francisco area. 
 

Hiya John!  We are very happy with our IT firm (based in SF) and if you went with them they would already understand how to work with ASC, FTWilliams, Pension Pro, etc on a remote basis with the highest concern for quality and cybersecurity.  They are not inexpensive but, like TPAs, you get what you pay for.  You can reach out to me at SDobrow@primarkbenefits.com.