"I have been fighting with the benefits group of my former employer for the past 7 weeks. I was laid off, opted for COBRA, company paid 2 months and I started paying in month 3 (October). I sent my check in time for the due date, the company received and deposited my check but never applied it to my account....
For the past 7 weeks I have been getting the run around from the company claiming (A) The check was not received (I
provided copy 5 days after they deposited it) (B) They sent the check back to me (they gave no reason why, just that it wasn't applied because they sent it back to me. Reminded them that I uploaded a copy of the front/back of the cashed check so they couldn't have sent it back to me) (C) They sent a refund check to me (I asked for details of when, where & to whom they sent it as well as a copy of front/back of the refund check if
it had been cashed -- I've gotten no response). (D) They credited my bank account (asked for details including the bank routing #'s and account that they credited and a copy of the receipt for the deposit to my account and the reason for the return of the funds -- crickets because it didn't happen). (E) The check was returned for insufficient funds 6.5 weeks ago (This one was my favorite!!! I asked for a copy of the ISF
notice they received -- once again, it didn't happen because I got the cancelled check back in my statement showing it was paid to their account)....
I immediately opened a claim with DOL, uploaded all my proof of payment, copies of conversations (including the excuses) and statements of amounts owed. They called me back this morning and got to work contacting the former employers corporate lawyer. I also had surgery
scheduled for today and DOL contacted the hospital where I was to have the surgery and made sure they knew the insurance was cancelled in error and the hospital agreed to continue the surgery. GO DOL!!!
My concern is now that they have cancelled my insurance due to their error that they have refused to fix, does anyone know how long it takes to be reinstated, I cannot get an answer from the worlds worst employer and what about my 2025
insurance? I have previously elected COBRA for my 2025 coverage but if they take this past the final signup date, can they screw me on that too?"