"Just was informed that the client made 300k of db contributions in all kinds of different stocks held by the corporation rather than cash. This is the first time I am dealing with this and any guidance on how to correct it is appreciated."

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"Very small TPA firm -- a SOC Report has been requested. I'm curious if other small TPA firms have audits or documentation of their processes/systems prepared for them?"

"Our client's plan terminated and all accounts have been distributed except one. Upon employment, the participant provided an incorrect SSN. The participant has been unable to provide a valid SSN and is not expected to do so. Unfortunately, the employer is a small business and failed to obtain I-9 verification. The account balance is approx. $2500 and is all attributable to employer safe harbor contributions. He satisfied the eligibility requirements and the funds belong to him, but a distribution cannot be processed using the invalid number, nor can an IRA be established. I am looking for suggestions on how to handle the remaining funds."

"We had an inquiry today about a 'cash distribution profit sharing plan that is in compliance with 29 CFR Part 549'. Researching this, we found a lot of info that implied that it's a normal PSP, but even the TPAs we work with didn't know exactly what this was. Does anybody know what this and how it may differ from a traditional qualified 401(a) PSP? All assistance is appreciated."

"I am the Alternate Payee/former spouse in this matter and am looking for general feedback from anyone familiar with QDROs, 403(b) retirement plans, TIAA orders, or similar experiences involving defective DRO/QDRO drafts. After waiting approximately six months for a TIAA 403(b) DRO draft, I finally received one from counsel's office, and it contained serious errors. This was not simply a completed TIAA template form; it appeared to be a separate/custom DRO draft prepared by counsel's office that used some TIAA model language in places, including standard provisions addressing beneficiary/death issues....

"After I sent a detailed written list of corrections, the office partially corrected only the addendum, but no corrected DRO draft, call, status update, or substantive response has been provided after approximately fifteen business days. Staff indicated the draft had been reviewed by counsel before it was sent to me. For those familiar with QDRO/DRO drafting, TIAA/403(b) administration, or similar experiences, is this type of delay and lack of communication after serious draft defects are reported normal in the QDRO process? What is a reasonable professional expectation for follow-up after a client identifies material errors in a draft DRO?"