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One more thing ... when you send the document, if it is your preapproved document, be sure to remind them that they cannot rely upon you anymore to keep the plan up to date. That will let them know that they must amend onto another document (and if the "new" TPA doesn't have one, it will highlight that. Second, when they get nailed by the IRS for having their plan out of compliance, and they come crying back to you, you will have proof that you advised them that you don't do that anymore for them. FWIW. Ilene

@austin3515We had bid $27.5 million but the other guy got it at $28 million. Dang. Maybe next launch. As for the rocket ships, your humble servant is still trying to determine what and why. Seems to be a lagniappe with a security upgrade from the software vendor, which I applied this morning. It's always something...

I agree with Bill, run away. However, if and when you hear from ABCD, if appropriate, could you please share what they will say? Good luck

I also try to treat new TPAs with courtesy and even kindness. We often take over cases from TPAs to whom we've lost business. Why be a jerk to them if someday you may need stuff in return? What goes around comes around. As to the original post. There is no rule that says you MUST provide anything (unless, like Peter said, it's in one of your agreements with the client). But, also like others said, I would work with the sponsor. Say something like "let us know if you need anything." The let the new broker know that you are working with the client, and will send them the plan document you have "as a courtesy." (What stinks is when you get a letter from the client saying "please provide any information our new jerky advisors or recordkeeper or TPA asks for." Then you gotta deal with those guys.) I would make sure that you caveat anything you send to the client with "these are the latest documents/reports that we have."

Life is too short. Be Kind and send the Doc. It sucks to lose one believe me I know, but I don't see how withholding the document improves your situation one bit. You lost the case either way. And trust me your client will never forget you were a challenge to deal with in the transition and they might even tell their friends. Like others have said I bend over backwards for new TPA's when I lose a case because clients will never forget one way or the other if you were gracious and cooperative or a curmudgeon. And hey I can tell you clients have fired us and then realized what they were missing and came back (which they would not have if I chose the curmudgeon route...).