We agree that the 100% withholding is a very agressive approach, but have used it reluctantly in the past. We have limited the use to distributions under $50. No negative consequences yet. For larger amounts we have been using Info Solutions. They have been very quick and reliable, only charge $25 and don't require it up front. Fax # is 602-678-5361. There may be an internet source called 1800Search or something, but I think they charge $40.