He wanted full benefits the only thing they offered was 1/5. Mass Mutual says he can get his full benefit but has to get forms from the former employer. Employer says :
Mass Mutual was referring to the 401k plan but you do not have any 401k plan money in your account. Your entire account at MassMutual is ESOP source funds. Hardships are not allowed in the ESOP so there is now way for us to allow you to withdraw money at this time. There aren’t any exceptions that can be made. The company has signed a legally binding document that states we will follow the rules of the ESOP plan document. Therefore, the ESOP source funds must follow the ESOP distribution rules per the ESOP plan document.
The distribution period occurs annually in 3rd/4th quarter. You will receive a distribution packet at that time which will list the amount of funds that are available for distribution. Please be sure to provide us with address updates as they occur so we will be able to forward your distribution packet to the correct address.