Requesting information from a former employer.

[Guest rjdietz]

I have a 401k plan with a former employer and I would like them to provide me the name and number of the company that administers the fund so I can contact them regarding a rollover. My former employer has yet to provide me this information (With other past employers I have gotten a notice in the mail within 30 days). I have requested the information verbally and by email and they have not provided it. Is there any law that they have to provide me this information... If so in what time period.

Also of concern to me is that this employer is not depositing funds on a regular basis. I know this because when I quit they offered to re-imburse me for the previous 3 months withholding because they had not yet deposited them (an act of kindness I guess).

Thanks in advance,

Russ Dietz

[mbozek]

Your employer/plan sponsor is required by law to provide u with the information u requested. Obviously something is wrong. You have three options: you can write the employer again

you can hire a lawyer to contact the employer or

you can contact the U.S. DOLs Pension and Welfare Benefit Agency Office and file a complaint. The DOL should be in the phone booke or u can check their web site.

[Guest rmeigs]

You can contact the U. S. Department of Labor's Office of Participant Assistance and Communications at 1.866.275.7922.

But I'd suggest you first write (not a call or email) your former employer with the request -- not for contact information -- that 'they' provide you with the necessary forms and instructions for a rollover of your plan assets. If they don't respond within 30 days, then I'd contact the Department of Labor.

[Medusa]

They do not need to provide you with contact information for the third party service provider, assuming that firm has no legal role (e.g. Plan Administrator as defined in the plan document). Many third party service providers will not interface directly with participants, as a term of the service contract. And that is perfectly legal.