Survey: What do you pay/charge for SPECIAL services on a 401(k) plan?

[SRP]

I am with a small TPA in Colorado and we reserve the right to charge SPECIAL service fees for services that fall outside of our standard service agreement. These special services include things such as fixing payroll problems based upon incorrect data, calculations of lost earnings on late contributions and various other types of special services. These services are charged on an hourly rate due to the nature of the variability/complexity of the project or service. We currently charge $100.00 per hour to the client for these services and we have been using this rate for almost 10 years. I am interested in obtaining feedback as to whether this fee is out of date compared to the marketplace.

Thanks in advanace for your responses.

[John Feldt ERPA CPC QPA]

I'm not sure that we are supposed to disclose fees on this site.

However, if you charged $100 per hour ten years ago, then the questions are:

1) Do those employees who do the work get paid more today than they did 10 years ago?

2) Has the efficiency increased enough each year to keep that hourly rate as it stands?

After reviewing this, then, as Obi-Wan said to Luke "You must do what you feel is right, of course".