Takeover Plan

[415 Limit]

We have an unfortunate situation with respect to a takeover plan.

The prior TPA (now retired) was supposed to send us a number of takeover documents that the client did not keep copies of but now the owner of the TPA firm won't return anyone's calls or e-mails (we had spoken with him about six months ago and he said he was going to send us everything but he never did). We've tried sending letters certified / return receipt mail, etc. and everything has been signed for by someone in the household so we know he's aware of what's going on but he won't send us the documents we need in order to take over the plan.

The client recently had their attorney write the former TPA a demand letter but so far there has been no response.

Any thoughts on what to do in this situation?

[Jim Chad]

One time when I faced this, I asked what the charge would be for copies of what the client should have kept. I went with a certified check to pick up the documents and she was very nice and helpful.

I don't think it is reasonable to expect him to spend the time digging this stuff up for free. FWIW