Participant Confirmations

[Nassau]

Fund mapping on a plan resulted in over 1500 Confirmations being generated. During the project, communcations were sent to Participant's advising them of the upcoming change. The client does not want these confirmations to be released as long as there are no legal or compliance issues that could arise. They're concern is around the the volume of Participant activity to their Service center as a result of releasing these confirmations.

Question:

Is there any legal or compliance issues with not generating confirmations for this particular transation? Please cite the Code or Regulations if this is prohibited. Thanks

[EPCRSGuru]

Can't speak to legal or compliance issues, but I wonder what they are afraid of. If the prior communications were well done there should be no issue. If they weren't and calls are generated, wouldn't the client like to know now while any potential errors would be relatively easy to fix? Don't they think that participants will call anyway when they get their (quarterly?) statements?

Legal/compliance considerations are one thing; participant/employee relations are quite another.