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Two Employees with Indential Names - Missed Deferrals


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Guest SLBRB
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I have two employees with identical names. The accounting firm or company (not sure who was at fault as far as the bad information) deducted from the wrong one for 3 months.

How do I take care of the deferrals and match deducted for the employee who had opted out. Do I process redemptions and have the employer

return the deferral dollars minus taxes and used the match dollars as a credit?

How do I make the employee who requested that deferrals begin 3 months ago whole? Must the entire amount (deferrals and match) be paid

in for the employee who became eligible and opted to participate?

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