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Guest KristenE
Posted

My company is using free shareware that attaches to our website, but we have to create login for each client and then transmit the login into the client. It is tedious and requires management of login information for each client. I have used services in the past that allowed an email notification system to the client when we were sending files to them. On the other hand it was only useful for sending files, not for receiving them. Do you have something for the client to use to transfer files to your company? Or do you leave that to the client to figure out?

I just tried Sharefile on their 30 day free trial - like that it would brand the communication with our company name and information. Thanks in advance for your input.

Posted

We use leapfile. It is intergrated with Outlook which we use for e-mails. So I just click a button and it send the attachment secure. There is a way to allow the client to send information back via leapfile.

Upsides:

Easy to use

The e-mail comes with the instructions on how to get the data so it is easy for the person getting the file to use

Downsides:

I don't like the fact that you can only go out and down load the data once. leapfile deletes the data after that. They say that helps keep it secure by not leaving the information in cyberspace. I do however get a client every few months that looks at the data and forgets to save it on their system. So I end up resending the data as it is gone when they go to look at it a 2nd time.

Likewise, while I have a sent copy of the e-mail it doesn keep a copy of the attachment. This is a minor objection.

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