Commercial Locator Services

[Tom Veal]

A client whose plan is terminating needs to locate the beneficiaries of two deceased participants.  One participant has a beneficiary designation on file; the other does not.  The employer is located in Pennsylvania.

Any recommendations for a commercial locator service?

[CuseFan]

We use PBI and I guess are fairly happy as we've been using for a while.

https://pbinfo.com/locate-missing-participants/

[Lou S.]

Employee Locator — Best Of The Best Employment Screening!

and

PenChecks Trust - A Leading Provider of Comprehensive Retirement Plan Payment Processing Services – and more

I found both easy and provided quick results.  I have had various levels of success finding participants with the results, but you do get reports showing you complied with the DOL search rules for your files. I found APscreen a little more through in the reports they generated.

There are quite a few others out there that all seem reasonably comparable on pricing. If you have a lot, you might look for a company that offers a bulk discount.