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Cycle 3 IDP plan restatement issues with Corbel/FIS plan documents for 401kpsp plans


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Our firm has been using Corbel docs for years. FIS took over a few years ago.  In doing the amendment process from PPA plan documents to Cycle 3 plan amendments, FIS has a cool way of converting the checklists so you can quickly restate plans for cycle 3 without having to go back and enter each checklist question. We use the IDP form of plan document, so we're going from a IDP PPA plan doc to the IDP Cycle 3 amendment.

After running several plans through the process,  we found numerous syntax errors in their cycle 3 document. I discussed this with FIS back in November but they have yet to correct the problem.  Is anyone else using FIS documents for the IDP format ( one single plan document) and are you having a similar problem?  If so I would like to know your experience with FIS and what I can do to resolve this. I suppose I could switch to a non-IDP document format but that would not be our first choice. 

 

 

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