Voya Vesting Update

Has anyone updated vesting information in the Voya recordkeeping system?

This is my first time handling a vesting update for a plan on Voya. I’ve just completed the compliance testing and vesting calculations for one of the plans.

The plan includes an employer match with a 6-year graded vesting schedule. Since this is a calendar year plan, I’m unsure whether I should update vesting as of the current date or through 12/31/2024, which is the end of the plan year and the period used for the calculation.

When I attempted to upload the file using an "as of date" in seperate column by updating 12/31/2024, I received an email from Voya stating that the update failed.

Has anyone else encountered this issue? What might be causing the error, and what’s the correct process to ensure the vesting update is accepted by Voya?

I upload vesting to voya using the plan year date, not the current date.  I can't help you with the error. Are you the TPA? You should have a voya contact for that plan to whom you can email your issue.  

@ratherbereadingBut I'm unable to upload vesting with plan year date. Is there any documents which has instructions to update vesting in voya

3 hours ago, TH 401k said:

@ratherbereadingBut I'm unable to upload vesting with plan year date. Is there any documents which has instructions to update vesting in voya

Sorry, I am not sure if there are or not but it makes sense that there would be.  Do you have a rep at Voya you can contact?