QDRO - Electronic Copy

Participant is telling me that they did not receive an ink/sealed version of the QDRO.  She emailed me a pdf that clearly says "ELECTRONICALLY FILED" at the top of the page.

What is a plan administrator to do?  Generally, the paper signed version with the court seal and everything is received, at least in my experience.  

Well this is cool...  With the help of the attorney I was able to pull the QDRO off of the court's website!!

We routinely get PDF's of DROs.  We accept them *if* they have an indication of having been signed by a judge, and bear an indication of having been filed with the Clerk.  If the copy/scan/etc. is ineligible, we do what you did and attempt to find it on-line.  Unfortunately, not all jurisdictions are yet computerized to that extent, and in some of those that are, they don't publish for public consumption anything that contains financial information - including DRO's.  In that case, we demand a hard copy or better scan that shows it was signed/filed.