Roth IRA Rollover

We had a participant that was upset their Plan didn't allow for their ROTH IRA to be rolled over to their Retirement Plan. They had a ROTH 401(k) and didn't reply when their Plan was terminating and was rolled over to a ROTH IRA. I was wondering if this was an IRS Rule or something that can be allowed.

This is an IRS rule. see the following rollover chart:

https://www.irs.gov/pub/irs-tege/rollover_chart.pdf

Thanks so much!

The rollover chart only tells you what can and can't be rolled over. A plan does not have to permit Roth rollovers, just like it does not have to allow Roth deferrals or in-plan Roth rollovers. Question of what the plan's terms say. Check the SPD.