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Hicks Pension Services
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Junior Implementation Specialist - 401(k) Administration Ubiquity Retirement + Savings
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Site Manager / Senior Administrator Nicholas Pension Consultants
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Retirement, LLC
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Jocelyn Pension Consulting
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MGKS
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401(k) Retirement Plan Administrator Midwest TPA with Remote Workforce |
Director of Pension Administration Primark Benefits
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Loren D. Stark Company
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Hessel & Associates, LLC
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Retirement Plan Relationship Manager â DB or DC Focus Trinity Pension Consultants
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Manager - Defined Contribution Plans M2B Retirement Consulting LLC
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| GAO Report: Customer Service Practices Adopted by Private Sector Managers Should Be Considered by the Federal Thrift Savings Plan U.S. Government Accountability Office [GAO]  Mar. 8, 2005 35 pages. "Private sector plan managers ... have adopted various other practices that are not featured within TSP, such as regularly assessing customer satisfaction and using regularly updated technology to improve customer service. These managers gather participant feedback on their voice response system via short, automated surveys at the end of participants' calls ..." [GAO-05-38, published Jan. 18, 2005, released Feb. 18, 2005] |
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