New York City District Council of Carpenters Benefit Funds
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Retirement Planners and Administrators (RPA)
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Fringe Benefit Group
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TPA Retirement Plan Consultant EPIC RPS (TPA/DPS)
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Defined Contributions Compliance Consultant Loren D. Stark Company (LDSCO)
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Great Lakes Pension Associates, Inc.
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Senior Specialist 401k Recordkeeping T Bank N.A.
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Pollard & Associates
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Retirement Solutions Specialists
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Defined Contribution Account Manager Nova 401(k) Associates
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Greenline Wealth Management
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GAO Report: Customer Service Practices Adopted by Private Sector Managers Should Be Considered by the Federal Thrift Savings Plan
U.S. Government Accountability Office [GAO] Mar. 8, 2005
35 pages. "Private sector plan managers ... have adopted various other practices that are not featured within TSP, such as regularly assessing customer satisfaction and using regularly updated technology to improve customer service. These managers gather participant feedback on their voice response system via short, automated surveys at the end of participants' calls ..." [GAO-05-38, published Jan. 18, 2005, released Feb. 18, 2005]
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