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2009 Health Insurance Plan Satisfaction Study
J.D. Power and Associates, The McGraw-Hill Companies, Inc. 
Apr. 13, 2009
Excerpt: A new study by J.D. Power and Associates shows that customer satisfaction with health care providers varies widely across the United States. The J.D. Power and Associates 2009 National Health Insurance Plan StudySM reports on the results of more than 33,000 health plan subscriber interviews, conducted online between December 2008 and January 2009.
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