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Retirement Plan Communication in an Auto Features World (PDF)
Lincoln Financial Group and Retirement Made Simpler 
July 26, 2012
"Findings indicate that the evolution of communications has not kept pace with the evolution of plan design. In fact, the more automatic features organizations have implemented, the more strongly they believe participant communication has not evolved accordingly. Compared to plan sponsors who have implemented only one automatic plan feature, those who have implemented the complete bundle of all three auto features are 56% more likely to feel that communication strategies have not kept pace with the evolution in plan design. That said, plan sponsors are divided as to whether, or how much, communication should be retooled for plans with auto features in place."
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