" 'Business model neutrality,' 'cost-benefit analyses,' 'harmonization,' 'investor choice' (which apparently is essential in broker responsibility, but not so much when it comes to arbitration) and most recently 'coordination' with the Department of Labor, all have become central topics of debate, while nary a word gets uttered about protecting investors who couldn't tell you the difference between a fiduciary duty and a suitability standard if their lives depended on it."

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