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U.S. House Oversight Committee Preliminary Staff Report on Risks of Fraud and Misinformation with Obamacare Outreach Campaign: How Navigator and Assister Program Mismanagement Endangers Consumers (PDF)
Committee on Oversight and Government Reform, U.S. House of Representatives Link to more items from this source
Sept. 20, 2013
30 pages. Excerpt: "Although the structure of the Navigator and Assister programs could potentially lead to consumers receiving incomplete and inaccurate information about the law, the main concern for consumers is the heightened risk of identity theft and financial loss from a poorly managed outreach campaign.... In addition to the risks associated with an insufficient training program and the lack of background checks, there are already numerous reports of scam artists posing as Navigators and Assisters to take advantage of people's confusion about ObamaCare .... The failure of the Administration to provide clarity about prohibited marketing and solicitation techniques and to provide consumers with a list of authenticated Navigators and Assisters substantially increases the number of Americans likely to fail prey to fraud and identity theft."

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