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The McKinsey Report: Why Healthcare.gov Wouldn't Work at Launch
National Public Radio [NPR] 
Nov. 19, 2013 "In March, outside consultants from McKinsey & Co. were brought in to do a 'red team,' or outside progress report, on the system we know as HealthCare.gov.... [One] slide sums up most of the key problems we eventually saw with the rollout of HealthCare.gov last month: limited testing time, evolving requirements, over-reliance on contractors and 'stacking' of all the phases of development." [Also see the full McKinsey presentation.] MORE >> |
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