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Text of CMS FAQs on SHOP Enrollment and Eligibility: Broker Issues and Transactions
Centers for Medicare & Medicaid Services [CMS], U.S. Department of Health and Human Services [HHS] 
[Official Guidance] May 30, 2014
16 Q&As dated May 27, 2014, including: "When will 2015 training for Agent/Brokers be available? ... Will the Federally-facilitated Marketplace (FFM) validate if an Agent/Broker is licensed in the State that the Agent/Broker is selling and effectuating policies? ... Can an employer change the selected Agent/Broker after the point of sale or enrollment? ... Can the Centers for Medicare & Medicaid Services (CMS) explain how rates will be displayed to employers and employees in the Federally-facilitated Small Business Health Options Program (FF-SHOP) Marketplace? Will contribution options display as dollar amounts or percentage contribution amounts? Will employers be able to set one contribution amount per metal level? Can CMS set different contribution amounts per plan within a metal level? ... If an Agent is not certified with the Federally-facilitated Small Business Health Options Program (FF-SHOP), will he or she be able to access the the Centers for Medicare & Medicaid Services (CMS) Enterprise Portal?"
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