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GAO Report: CMS Should Improve Oversight of State Information Technology Projects under the ACA
U.S. Government Accountability Office [GAO]Link to more items from this source
Sept. 17, 2015
109 pages. "CMS tasked various offices with responsibilities for overseeing states' marketplace IT projects. However, the agency did not always clearly document, define, or communicate its oversight roles and responsibilities to states as called for by best practices for project management.... [W]hile CMS established a process that required the testing of state marketplace systems to determine whether they were ready to be made operational, these systems were not always fully tested, increasing the risk that they would not operate as intended." [GAO-15-527, Sept. 16, 2015]

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