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Fewer Employees Understand Terms of Their Health Plans
PLANSPONSOR; free registration may be required Link to more items from this source
Oct. 10, 2017
"76% of workers make health benefits decisions without a complete knowledge of their health plan. When asked specifically about understanding its policies, such as concerning deductibles, co-pays and providers in their network, only 24% of these workers could respond that they understood everything. This result has been steadily declining since 2015, when nearly half (47%) believed they knew everything; in 2016, 39% believed they did."

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