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Testing of SEC Adviser Relationship Summary Form Yields Troubling Results
PLANSPONSOR; registration may be required 
Sept. 13, 2018
"[A] mock version of the [customer relationship summary (CRS)] has been published by the SEC. This form has now been subjected to rigorous independent usability testing by Kleimann Communications Group on behalf of AARP, Consumer Federation of America (CFA), and the Financial Planning Coalition.... [T]he groups say the CRS forms are far too complicated to benefit the average retail investor." [Editor's note: relevant links are: proposed rules (471 pages); Appendix A: Form ADV General Instructions; Appendix B: Instructions to Form CRS; Appendix C: Dual Registrant Mock-up; Appendix D: Broker-Dealer Mock-up; Appendix E: Investment Adviser Mock-up; Appendix F: Feedback on the Relationship Summary.]
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