"When asked if their employer's communication program helps them make confident [retirement planning] decisions, 76% indicated 'Not Very Well / Not at All.' ... [P]lan sponsors can look to segment their participants ... and distribute communication materials that are the most relevant to each particular group of the employee population.... [It] is important for a plan's communication program to use many different media to deliver education.... [T]he type of information being communicated has an impact on the communication medium preference."  MORE >>