"[T]he DOL issued an FAQ earlier this spring greenlighting telemedicine visits under the FMLA through December 31, 2020. Yesterday's guidance now extends this concept permanently. In this latest guidance, however, DOL made clear that video conferencing would be critical to meeting FMLA's requirements, noting that 'communication methods that do not meet these criteria (e.g., a simple telephone call, letter, email, or text message) are insufficient, by themselves, to satisfy the regulatory requirement of an 'in-person' visit.' ... DOL also was wise to address an employer's posting requirements in an increasingly remote workplace."

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