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Outdated Retirement Savings Technology Could Be Harming Workers in America -- But Providers and Plan Sponsors Have the Power to Fix It
Aspen Institute
[Opinion] Jan. 28, 2021 "Manual processing when consumers switch from one plan to the next is one example of the extreme inefficiency in today's system that makes it cumbersome, slow, and expensive for administrators -- and therefore less user-friendly for workers trying to save.... [W]hile innovation is abundant in financial services -- distributed ledger, predictive analytics, machine learning, data aggregation, artificial intelligence, gamification, APIs -- the retirement industry has lagged in investing in and leveraging these disruptive technologies effectively." |
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