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GAO Report on Private Health Coverage: Results of Covert Testing for Selected Sales Representatives Listed on Healthcare.gov
U.S. Government Accountability Office [GAO] 
Aug. 11, 2021 "GAO was asked to obtain insights on the marketing and sales practices of sales representatives specifically listed on healthcare.gov. In this report, GAO describes the results of covert tests it conducted involving selected sales representatives listed on healthcare.gov when contacted by GAO undercover investigators posing as individuals needing to purchase health insurance to cover pre-existing conditions." [GAO-21-568R, Aug 10, 2021] |
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