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Who Is Liable for TPA or Recordkeeper Mistakes?
Society for Human Resource Management [SHRM]; membership may be required to view article Link to more items from this source
Sept. 28, 2021

"Because they rely on their vendors to operate their plans, plan sponsors may mistakenly think that their recordkeeper is the legal plan administrator responsible to fix these mistakes. To understand why administrative responsibility has not been legally delegated to their recordkeepers, plan sponsors need to review their service agreements."

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