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Health Plans Face New Liabilities for Inaccurate Provider Directories (PDF)
Mercer Link to more items from this source
[Guidance Overview]
Jan. 5, 2022

"Beginning in 2022, group health plans, insurance issuers and providers must take specific steps to improve provider directories and bear certain costs when inaccurate directories cause patients to incur out-of-network charges.... [G]roup health plans and issuers [must] satisfy each requirement listed in [a chart which also] includes any CAA details about each requirement, as well as open questions that hopefully will be addressed in future guidance."

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