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A Look at the Complexities of PBM Satisfaction
EPIC 
Nov. 9, 2022 "[W]hile plan sponsors -- which include health plans, employers, labor unions, and health systems -- express high satisfaction with the item retail network options that meet the needs of members (4.5/5, 83% somewhat or very satisfied), they are notably less satisfied with their PBM's willingness to integrate with other pharmacy solutions (3.7/5, 52% somewhat or very satisfied)." |
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