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Cigna Hit with Second Class Action Suit Over Claims Automation Software
HealthcareDIVE 
Sept. 25, 2023 "Cigna is facing a second class action lawsuit over the health insurer's use of software to automate claims processing. The lawsuit ... alleges Cigna's 'procedure-to-diagnosis' or PxDx software reviewed and denied customer claims in batches without a medical professional reviewing those decisions. Cigna faces an almost identical lawsuit in California that was filed earlier this summer. The payer defends the technology as a standard review process similar to those used by other insurers." [Van Pelt v. Cigna, No. 23-1135 (D. Conn. complaint filed Aug. 25, 2023)] MORE >> |
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